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Project Jigsaw: Personal Injury Department

As part of Project Jigsaw and a result of regulatory changes, members will be aware that the Personal Injury (PI) department at CLS will be undergoing significant change as it reshapes itself to deliver its new business plan.

NACO has been in early consultation with business regarding Project Jigsaw but is still to discuss PI in any detail.

We are aware that there has been some press speculation about changes within PI. NACO can categorically state that the business is committed to meaningful consultation with NACO and that this process will commence in the next few days. No detail has yet been agreed.

NACO is committed to supporting members affected by all upcoming change programs. NACO Assistant Secretary, Bob Lister, will be onsite in Bristol tomorrow and will be available for members wanting to discuss their personal circumstances.

If any members would like to speak with a NACO Official on PI or any other issue, please contact the NACO National Office